Delivery & Return
We offer same day delivery around Kathmandu Valley. Any orders outside Kathmandu will be made via Aramex Courier.
Delivery Options Overview
Audio Shop Nepal offers multiple delivery options all over Nepal.Â
You can pass by our shop located at Bouddha Kathmandu if you wish to pick your order by yourself. Alternatively, we have same day delivery all over Kathmandu and delivery within 24-48 Hours for the orders made from outside Kathmandu, All over Nepal.
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
Small items
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Kathmandu - Standard delivery Get it within 24 hours |
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Orders Received before 1 PM |
Same Day |
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Order Received after 1 PM |
Next Day |
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Pick up from Bouddha, Kathmandu Shop |
10:00 AM - 8:00 PM |
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Next day delivery Get it next day - All Over Nepal |
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Delivery by Aramex Courier |
Next Day |
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Delivery by Cargo Flight |
**Chargeable** |
Audio Shop Nepal is pleased to offer fast and reliable shipping services to customers across Nepal. Our aim is to ensure that your musical instruments and audio equipment reach you in excellent condition and as quickly as possible.
Please ensure that your shipping address and contact information are accurate during the checkout process to facilitate smooth delivery. In the event of any delivery issues or delays, our customer support team is here to assist you.
Exchange or Return of Goods
At Audio Shop Nepal, we strive to provide you with the best musical instruments and audio equipment. If, for any reason, you received defected product or not as per the description mentioned in our website, we offer return or exchange of the items purchased from us.Â
Conditions for Returns and Exchanges:
Return Window: You may return or exchange your purchase within 7 days from the date of delivery.
Product Condition: The item must be in its original, unused condition, and returned in its original packaging with all accessories and documentation included.
Return Authorization: Prior to returning any item, please contact our customer support team to obtain a return authorization (RA) number. Returns without an RA number may not be processed.
How to Initiate a Return or Exchange:
Contact Us: Get in touch with our customer support team by email or phone to initiate the return or exchange process.
Provide Details: Please provide your order number, contact information, and details about the item you wish to return or exchange.
Receive RA Number: Our customer support team will provide you with a return authorization (RA) number and instructions on how to return the item.
Pack and Ship: Safely pack the item in its original packaging and ship it to the address provided with the RA number.
Refund or Exchange:
Upon receiving and inspecting the returned item, we will process your refund or exchange based on your preference.
Refunds will be issued to the original payment method used during the purchase.
FAQs
You can place an order through our website by selecting the desired products, adding them to your cart, and proceeding to the checkout process. Alternatively, you can also visit our physical store and make a purchase in person.
We accept a variety of payment methods, including bank transfers, and cash on delivery (COD). Please note that payment options may vary depending on your location.
We strive to process and delivery orders within 24 hours after payment confirmation for the items available in stock. Delivery times may vary depending on your location, but orders are typically delivered within the same day in Kathmandu and within 1-2 business days after dispatch to the other locations all over Nepal.
Sometimes, discrepancies can occur between our website's real-time inventory system and the actual stock availability due to various factors such as high demand, inventory updates, or processing delays. We request our customers to call / what's app our customer support team to validate the availability of the stock.Â
If you receive a damaged or defective product, please contact our customer support team immediately. We will guide you through the return and exchange process to ensure your issue is resolved promptly.
We understand that circumstances may change. If you wish to cancel or modify your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but changes may not be possible if the order has already been processed for shipment.
Audio Shop Nepal: Your One-Stop Destination for Audio and Musical Instruments in Nepal
Audio Shop Nepal stands as the pinnacle of auditory excellence in Nepal. As your one-stop destination, we bring you a curated collection of musical instruments and cutting-edge audio equipment. Our commitment to delivering quality transcends mere merchandise; it resonates in every chord and reverberates in every note. Whether you're a seasoned musician or just beginning to explore your musical talents, we provide the instruments that inspire and the technology that elevates your sound. Step into our world, where your passion for music meets our dedication to excellence – Audio Shop Nepal, your gateway to sonic perfection.
